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Payment policy

Payment Policy — Hailey Mae

At Hailey Mae, we want paying to be easy and safe. The payment methods you see at checkout can differ by country. Please check which options are shown before you place your order.

1. Payment Methods
Depending on where you live, you can pay with:
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
Hailey Mae may add, change or remove payment methods at any time.

2. Payment Security
Every payment on our website goes through a secure, encrypted (SSL) connection.
Hailey Mae does not store your card or bank details. All payments are handled by certified payment providers.

3. Payment Processing
We start on your order once your payment has gone through in full. If a payment fails or is declined, the order is not placed and nothing is shipped.

4. Refunds
If you are owed a refund under our Return & Refund Policy, we send it within 7 to 14 business days after we receive and check your returned item.
Refunds go back to the payment method you used for the order, unless we agree on another way with you or this is not technically possible. Your bank or card provider may need a few extra days to show the money in your account.

5. Contact
Questions about payments, billing or refunds? Email us at:
info@hailey-mae.com