Payment policy
At Hailey Mae, we offer multiple payment methods to make your shopping experience as smooth as possible. Please note that available payment methods may vary depending on your country or location. It is your responsibility to verify the available payment options before completing an order.
1. Available Payment Methods
Depending on your country and location, the following payment methods may be available:
Credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay and Shop Pay.
Hailey Mae reserves the right to modify or limit the available payment methods at any time.
2. Payment Security
All transactions carried out on our website are processed through a secure SSL connection.
Payment data is encrypted and transmitted securely. Hailey Mae does not store any banking information on its servers. Payments are processed exclusively by certified third-party payment providers.
3. Payment Processing
Orders are processed only after successful and complete payment confirmation. In the event of a failed or declined payment, the order will not be validated and no items will be shipped.
4. Refunds
When you are eligible for a refund, particularly after approval of a return in accordance with our Return Policy, the relevant amount will be refunded within a maximum of 30 days after receipt and inspection of the returned item. Refunds will be issued using the original payment method, unless otherwise agreed or technically not possible.
5. Contact
For any questions regarding payments, billing or refunds, please contact us at:
Email: info@hailey-mae.com ✨